SOWELA Technical Community College

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Chief Information Officer

We are searching for an experienced Chief Information Officer at our Main Campus.

Primary Duties and Responsibilities: 

This position reports to the Chancellor. The Chief Information Resources and Technologies Officer ensures the streamlined operation of the Division and aligns the Division with the business objectives of the organization. The individual plans, coordinates, directs, designs and provides direct support for IT-related activities, instructional technology, library and media services for the organization.  In addition, the Chief Information Resources and Technologies Officer provides administrative direction and support for daily operational activities of the Division.


The Chief Information Resources and Technologies Officer works closely with decision makers in other divisions and – for IT related matters -  STCC Information Systems to identify, recommend, develop, implement, and support cost-effective technology solutions associated with general campus IT infrastructure and delivery services, IT support for curricula, and extension of library support for learning, teaching, scholarly and creative needs of the faculty, students and staff for all campus controlled aspects of the organization. This person also defines and implements local IT policies in collaboration with LCTCS and STCC policies and directives, and best practices related to campus Information Technology activities.

Essential Duties and Responsibilities:

·       Leads Division operational and tactical planning for Information Technology, instructional technology, and library/media services. This includes fostering innovation, planning projects, and organizing and negotiating the allocation of resources.

·       Directs the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.

·       Ensures library and media services provide appropriate support to students, faculty, and staff.

·       Ensures that library collection development and technical services are aligned to academic and workforce development programs offered by the college.  

·       Directs security administration functions for the college and campuses.

·       Develops, manages, and maintains an appropriate organizational structure utilizing management techniques, human resources, and technology tools for support all college locations.

·       Supports STCC Information System policies, directives, and guidelines.

·       Provides on-site, directed support from STCC Information Systems for systems, and infrastructure controlled by STCC.

·       Benchmarks, analyzes reports on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems in collaboration with STCC Information Systems.

·       Oversees the provisioning of end-user services, including help desk and technical support services.

·       Works with stakeholders to define business and systems requirements for new technology, library/media service or instructional technology implementations.

·       Directs and conduct research on potential technology solutions in support of technology related or library/media service procurement efforts.

·       Keeps current with the latest technologies with especially in regard to desktop support, local area networks, local security administration, office productivity applications, campus server support, instructional technology, library/media services, and virus and intrusion detection.

·       Manages financial aspects of the Division, including purchasing, budgeting, and budget review.

·       Develops business case justifications and cost/benefit analyses for Division spending and initiatives.

·       Approves and oversees projects and project portfolio.

·       Develops and implements all Division policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, service provision, library/media services and instructional technology.  IT/IS policies should conform to STCC Information Systems standards.

·       Develop requests for proposal.

·       Negotiates and administers vendor, outsourcer, and consultant contracts and service agreements with appropriate STCC Information Systems oversight.

·       Practices asset management for Division hardware, software, furniture, library collections, and equipment.

·       Directs Division staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

·       Establishes and maintain regular written and in-person communications with the organization’s other executives, department heads, and end users regarding pertinent Division activities.

·       Adheres to directives and policies established by the LCTCS and the college.

Required Qualifications:

·       Graduate degree in computer science, information systems or related field, and strong leadership and management skills.

·       Five to seven years of significant high-level IT management experience in higher education.

·       In lieu of a degree in IT, applicants should have a minimum of ten years experience in significant IT leadership in education, business or industry.

·       Strong candidates will have significant experience developing strategic technology plans and multiyear financial plans.

Required Knowledge, Skills and Abilities:

·       Proven ability to implement and train on software processes.

·       Proven skills in project management.

·       Advanced knowledge in utilizing the Internet and various social media as a communication tool.

·       Ability to safeguard sensitive and confidential information from intentional or unintentional disclosure.

·       Proven ability to present a positive image for the college, maintain professional demeanor, provide effective customer service, and make good decisions.

·       Skills in recruiting, training, and managing employees, teams, and volunteers.

·       Ability to communicate clearly and effectively, both orally and written, at all levels.

·       Ability to make independent decisions that demonstrate good judgment.


Physical Requirements / Efforts:

In order to comply with the requirements of the Americans with Disabilities Act, all employees are asked to read and acknowledge the information below:

·       Use a computer for composing, storing, and retrieving information.

·       Communicate clearly and concisely, both verbally and in writing.

·       Perform basic mathematical computations needed to complete assignments.

·       Read and interpret computer printouts and numerical data which may be in very small print.

·       Plan, organize, and prioritize job duties in order to meet deadlines.

·       Reach, stoop, kneel, and crouch as required for filing and storage of office supplies and other work-related equipment.

·       Lift and move items weighing up to 20 pounds.

·       Work a regular Monday through Friday schedule of eight hours per day and occasional weekends and overtime as may be required.


Reasonable accommodations may be requested and made to enable individuals with disabilities to perform the essential job duties.

Employment Type: Regular

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

The FLSA poster can be found at

The EEO poster can be found at